Frequently asked questions.

Neon+ has three showrooms: its headquarters in Ipoh, Perak, and branches in Kota Kinabalu, Sabah and Sibu, Sarawak.

OPERATING HOURS (IPOH): 9AM to 5PM Mondays to Fridays. 9AM to 1PM Saturdays.

You can purchase any of our products online at the Neon+ projector shop or contact our hotline +6012-565 2091 for inquiries. Thank you for your interest and support, it means the world to us!

See all seven projectors

Info on our full product range can be found on our website’s projector pages or contact our hotline +6012-565 2091 for inquiries. Each Neon+ product page carries that model’s published specification sheet.

Come to our showroom and our consultants will be more than glad to give you a personalized recommendation as well as other helpful pointers! Neon+ has showrooms in Ipoh (headquarters), Kota Kinabalu and Sibu.

How to choose a portable projector, starting with the room

Of course we can! Visit our flagship store and come experience the full range of Neon Plus projectors and see which model suits you best. The Neon+ headquarters showroom in Ipoh opens 9am–5pm Monday to Friday and 9am–1pm Saturday; call +6012-565 2091 before you visit.

Yes. Neon+ offers 0% PayLater instalments for Malaysian teachers; application and approval are required. Apply with the PayLater form.

Apply for PayLater

Yes we do, most merchants in Malaysia offer free delivery within Peninsula Malaysia, but we are doing better than that! For all purchases exceeding RM50 in Malaysia, yes, even Sabah and Sarawak, Neon Plus offers free delivery to your doorstep, talk about customer satisfaction! A flat postage fee of RM8 is chargeable for purchases below RM50. All orders are shipped out within 3 working days. For Sabah and Sarawak, please allow up to 3 weeks for delivery.

Delivery & refund, in one place

Orders are packed and posted out within 3 working days. For Sabah and Sarawak, please allow up to 3 weeks for delivery.

Delivery & refund, in one place

Our projectors come with a 365 days (one year) local warranty beginning from the date of purchase. Our warranty covers malfunctioning components and problems attributed to manufacturing defects. Damage due to personal negligence, mishandling, or misuse of our products are not covered under warranty. All postal and delivery costs for warranty claims are to be borne by the customer. We also have a dedicated customer support team to help you resolve any issues, just contact our hotline +6012-565 2091.

Delivery & refund, in one placeFull warranty terms

Neon Plus does not offer cash refunds. As covered by the warranty, we offer 1-to-1 replacement for product faults arising from manufacturing defects within 365 days (one year) of purchase. All postal and delivery costs for warranty claims are to be borne by the customer. For troubleshooting on your projector, do contact our hotline +6012-565 2091.

Delivery & refund, in one place

Customers wishing to upgrade their newly-purchased Neon Plus projector to a higher-tier model may do so within 3 days of purchase. Neon+ sells seven projector models, from the RM799 Q1 to the RM4,999 X5 Plus.

Compare the seven projectors

Liquid Crystal Display (LCD) and Digital Light Processing (DLP) projectors are quite different, but in short, DLP projectors are immune to colour decay and misalignment. LCD can give good colour, but DLP offers higher colour contrast and higher refresh rates, which can give higher picture quality. DLP is also lighter, costs less to maintain, and can project higher than LCD, so it’s not necessary to place the projector in a high location. In the Neon+ range, the Q1 uses a 3.5-inch LCD; the other six models use Texas Instruments DLP, as published on their product pages.

Of course you can! All our models are equipped with HDMI ports for high quality audio and video output. Also, apart from C2000, all our models are equipped with 3.5mm audio output for more versatility. Every model is also Bluetooth 5.0 capable so you can connect to multiple Bluetooth speakers of your liking. Neon+ has confirmed that the HDMI port carries sound out as well as picture.

Most of our projectors are petite and lightweight, taking up less space than a shoebox and weighing way below 2kg, so they are truly portable and easy to carry around. As icing on the cake, three models (the C2000, K5 and V8) are also equipped with built-in batteries, further enhancing the convenience aspect. Neon+ lists the C2000 as its lightest model, at 630 g.

At Neon Plus, we believe that easy connectivity isn’t an option, it is a necessity, so yes, not only can you connect the projector to your mobile device, it is very easy and convenient to do so. Neon+ lists wireless screen sharing for every model: over the same Wi-Fi network, or outdoors with no network through the projector’s hotspot.

Terms explained: the projector glossary

At the most basic level, all our devices come with a USB port, HDMI port, Bluetooth, and WIFI, so you never have to worry about connectivity. The K5, V8, V6, X5 and X5 Plus list two USB ports, and the V8, V6, X5 and X5 Plus also list an Ethernet (LAN) port, for extra flexibility.

V6 portsC2000 portsAll models